Simple Process

How In-Home Care Works

From first contact to ongoing support — a clear, simple process with no confusing intake procedures or pressure to commit before you're ready.

Getting Started with In-Home Support

The process is intentionally straightforward. Most families are up and running with care within a few days of first contact.

01

Call or Submit an Inquiry

Reach out by phone at (954) 795-3295 or submit a message through our contact form. You will connect directly with Hanaelle Fleurjuste — not a call center or intake team.

No automated systems. No long on-hold waits. A real conversation with someone who can actually help.

02

Have an Honest Conversation

We'll talk about your situation — who needs support, what kinds of help would make the most difference, what schedule makes sense, and whether our services are the right fit.

This conversation is free and without obligation. We do not use it as a sales pitch. If we are not the right provider, we will tell you.

03

Determine the Right Support

Together, we figure out which services fit your situation — companion care, personal care, homemaker support, transportation, respite, or a combination. We also establish the right schedule and frequency.

There are no pre-set packages you are forced to buy. Support is built around what you actually need.

04

Set Up the Schedule

We finalize care days, times, and specific responsibilities. You will know exactly when the caregiver will be there and what they will do during each visit.

Consistency matters. We aim for the same caregiver on a predictable schedule so clients and families can rely on who is coming.

05

Support Begins

Care starts on the agreed schedule. Hanaelle Fleurjuste remains reachable throughout the arrangement so that any adjustments or concerns are addressed directly.

As situations change, care schedules can be adjusted. We stay in communication so that the support continues to fit the actual need.

What You Can Expect from Us

Direct Communication

You work with Hanaelle Fleurjuste directly — not through layers of management or automated systems. If something needs to be discussed, it can be handled quickly and personally.

Consistent Scheduling

We prioritize consistent caregivers and predictable schedules so clients build familiarity with the person supporting them. Last-minute caregiver swaps are avoided whenever possible.

Honest Scope

We only provide services within our non-medical scope. We will never represent our services as medical care, and we will not overstate what we offer. Honesty protects everyone.

Adjustable Arrangements

Needs change. If a client needs more or less support over time, the schedule can be adjusted. We stay in contact so the arrangement continues to fit the reality.

Questions About Getting Started

How quickly can care begin?
After an initial conversation and agreement on services and schedule, care can typically begin within a few days. Urgency can be discussed directly — call (954) 795-3295 if timing is a concern.
Is there a minimum number of hours per week?
Minimums can be discussed during the initial call. We work to find arrangements that make sense practically for both the client and our caregivers.
Can I change or cancel the schedule?
Yes. We understand that needs and circumstances change. Scheduling adjustments can be discussed directly with Hanaelle Fleurjuste. We ask for reasonable notice when possible.
What if my needs change significantly?
As needs grow or change, we reassess the arrangement. If a situation exceeds our non-medical scope — for example, if skilled nursing becomes necessary — we will be direct about that and can help point families toward appropriate resources.

Ready to Start the Conversation?

The first step is simple — just reach out. Call (954) 795-3295 to speak with Hanaelle Fleurjuste or submit a message and we'll respond promptly.

Ready to Talk About In-Home Support?

Whether you need a few hours of help each week or more consistent daily support, we're here to discuss what works for your situation. No pressure—just a straightforward conversation.

Serving Broward County, FL · Contact: Hanaelle Fleurjuste · sandysstaffing@gmail.com